Contact us

Choose a topic and send us your message using the form below. A member of our staff will reply by email.

  1. Choose a topic
  2. Fill in and send
  3. We reply by email
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If you have already placed an order, please enter your order number (e.g. #1001). You can find it in your order confirmation email.

See Cardon Mail-in Buyback (Japan only) for how to apply. If you have already applied, please use the name and email address from your application.

Ask us about eligible cards, fees, or how to prepare for your visit. Including the card name and set helps us reply faster. If you already have a booking, you can also change your visit date and time here. Please use the name and email address from your booking.

Cardon Akihabara: B2F Daiichi Denpa Building, 2-4-4 Sotokanda, Chiyoda-ku, Tokyo / Open 9:00–22:00, every day

Please include the outlet or company name, your name, what you are requesting, and your preferred dates or publication timing.

We will reply to this address, so please check it carefully.

Before you send

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